Privacy Policy

This policy explains what information Anchor collects, how we use it, and what choices you have. We wrote it in plain language so you can understand it without a law degree.

Who we are

Anchor Advance Care LLC is a Maryland limited liability company (EIN 42-3094520).

Email: contact@anchoradvance.care
Website: anchoradvance.care

What Anchor does

Anchor is an advance care planning platform. We help patients create legally valid advance directives — documents that describe your healthcare wishes if you cannot speak for yourself.

Anchor is not a medical provider. We do not give medical advice, diagnose conditions, or make clinical decisions for you or your care team.

What data we collect

When you use Anchor, we may collect:

  • Account information — your name, date of birth, email address, and phone number when you sign up
  • Directive content — healthcare preferences and wishes you enter in the directive wizard
  • Contacts you provide — healthcare agent and emergency contact information
  • Physician questions — questions and your responses when a doctor gives you a referral code
  • Signatures — signature data when you or your physician execute or confirm a directive
  • Uploaded documents — signed scans when a physician uploads a paper-signed copy
  • Login sessions — information needed to keep you signed in securely

What we do not collect

  • We do not run advertising or tracking cookies
  • We do not sell your data to any third party — ever
  • We do not use your data for any purpose other than storing and retrieving your own advance directive

Cookies

Anchor uses two strictly necessary cookies. One keeps you logged into your account. One remembers that you have entered the prototype access password.

These cookies are required for the app to work and cannot be turned off. We do not use advertising, analytics, or tracking cookies.

How we store your data

Patient data is stored in Supabase, a cloud database provider. Data is encrypted when stored and when sent between your device and our servers.

Only you and healthcare providers you authorize can access your directive content.

Who can see your data

  • You can always see your own data when you log in
  • A provider who issued your referral code can see your directive
  • A provider you authorize to confirm your directive can see it and sign it with you
  • Anchor staff may access data only to provide technical support or when required by law
  • We do not share your data with any other third party without your clear permission, except when the law requires it

Your rights

  • View your directive anytime by logging into your account
  • Update or revoke your directive anytime
  • Request deletion of your account and all associated data by emailing contact@anchoradvance.care
  • Request a copy of all data we hold about you by emailing contact@anchoradvance.care

HIPAA notice

Anchor Advance Care LLC is building HIPAA compliance infrastructure, including Business Associate Agreements with our technology vendors.

The current prototype is for demonstration purposes only. Do not use it to store real protected health information until we confirm full HIPAA compliance. We will update this policy when that work is complete.

Children

Anchor is not intended for anyone under the age of 18.

Changes to this policy

We may update this policy as the platform grows. If we make important changes, we will let you know by email or with a notice in the app.

Contact

For privacy questions or data requests, email contact@anchoradvance.care.

Effective date: June 23, 2026 · Anchor Advance Care LLC · Maryland